DeskSoft - SmartCapture - The professional, easy to use screen capture solution

SmartCapture

The professional, easy to use screen capture solution

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Frequently Asked Questions

Where can I find information about how to use SmartCapture?

All information about how to use SmartCapture can be found in the online help, which is accessible by pressing "F1", by selecting the menu item "Help -> Help Topics" or by selecting the item "SmartCapture Manual" in the SmartCapture program group.

How can I purchase SmartCapture?

To purchase SmartCapture online, please follow the "Purchase" link to our secure order server. After purchasing the product, your personal license and detailed installation instructions will be sent to you per email.

I don't know how to automatically save or print the image directly after capturing (the "Default Action" feature of HardCopy Pro seems to be missing in SmartCapture).

SmartCapture organizes all capture-related options in profiles. Please create a new profile that automatically saves or prints your captured image. You can create a profile by selecting "New Profile" from the menu. Further information about profiles and practical examples can be found in the online help of the program.

Immediately after assigning a Device Event to SmartCapture, I just get an error message when I press the assigned push button on my scanner.

If Device Events don't work directly after assigning them to SmartCapture, please open "Cameras and Scanners" in the Windows Control Panel and confirm the assignment of each Device Event to SmartCapture. Alternatively, you can also reboot your system to confirm the changes.

My scanner ignores the values for DPI, color mode or size I've set in the SmartCapture scanning options!

The Twain drivers of some scanners and other imaging devices do not support the automatic preselection of these parameters. Please try to use the standard Twain dialog for setting these parameters.