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Last updated:
27.11.2023

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WindowManager

Window position and size manager


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Frequently Asked Questions


How do I use WindowManager?

Simply install and start WindowManager and use the main dialog to configure it. All information about how to use WindowManager is included in the manual, which can be opened by selecting the item "WindowManager Manual" in the WindowManager program group or by clicking the "Help" button on any program dialog.

Does WindowManager support "snapped" windows?

In Windows 10 and 11, you can "snap" windows to the side, top or bottom of the desktop. Unfortunately, the operating system does not report snapped windows to 3rd party applications correctly and therefore, WindowManager can not support snapped windows. We hope that Microsoft finally decides to support snapping properly so that 3rd party applications can use it, but until then, you can only "simulate" snapped windows by manually entering the position and size in the window rule so that they match a snapped window as closely as possible.

I'm trying to move a program window, but the rule does not seem to work. What can I do?

If a rule doesn't seem to work correctly (or not at all), please check if WindowManager detects the window you want the rule to handle. You can open the "List..." dialog to see all events picked up by WindowManager and which rules it executes. If the rule is not executed when the respective window is opened, please check the matching parameters of the rule. Maybe the window uses a dynamic class or a window tittle that always changes. In this case, you can adjust the matching parameters to make the rule catch the window all the time (e.g. by using "Contains" or "Ignore" for the title or class). If the rule is executed, but the window still does not respond to it, you can try using a little time delay. Also, try running WindowManager as an administrator (by enabling the respective option), because it can only handle windows that run at equal or less UAC elevation level. If that doesn't help, maybe the program does not react to size and move commands correctly or it is running as a Windows service. In this case, WindowManager unfortunately can not handle the program.

I tried getting help with using the product, but all my emails remain unanswered.

As you can read everywhere with our contact details, you need to include the exact product name in the subject of your emails. Messages without a valid product name are automatically deleted by our spam filter. We answer all emails within a few days, so if you don't get an answer from us, please check if you included the correct product name in your email subject. If you did and there is still no answer from us, please check your spam folder and spam settings of your email provider, because there's a good chance our replies are blocked on your side. If everything seems fine on your side, please try contacting us using an alternative email address, because in rare cases, some ISPs or email providers block our emails due to incorrect spam server lists, etc.

I did not get my license email!

License emails are sent out directly after an order completes all security checks. If you do not receive the email, please check your spam folder or spam settings of your email provider. In most cases, this solves the problem. If not, please contact us using a different email address as you used when placing the order. It's possible that your ISP or email provider blocks our emails for some reason (see above) and in this case we are unable to contact you. With an alternative email address, it should work.

How can I purchase WindowManager?

To purchase WindowManager online, please follow the "Purchase" link to our secure order server. After purchasing the product, your personal license and detailed installation instructions will be sent to you per email.

The update check says my license is not valid for the new version. Why?

If you are within the 1 year free major upgrades period, please send us your license file and we will send you an updated license free of charge. If you are not eligible for a free major update, you can purchase the upgrade with a 50% discount. Please send us your license file so that we can issue the upgrade coupon.

The "Save Workspace" function was discontinued in Excel. Can WindowManager help?

Yes, WindowManager can be configured to open each Excel sheet at its own position and size. You can also reposition all open sheets by pressing a hot-key. So WindowManager can be used for the "Save Workspace" function which was discontinued in Excel and which is missed by many people.



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